Receiving your account usually doesn’t take long. Here's a quick overview of what to expect, along with what to do if there are any delays.
Order Confirmation Email
You should receive an order confirmation email within 1 hour of completing your purchase.
Account Credentials
After that, your account credentials will be sent within a few hours.
Note: In some cases, it may take up to 24 hours to receive credentials to ensure everything is processed correctly.
What to Do If You Don’t Receive Your Order Confirmation
If you don’t receive the order confirmation email within 1 hour, please contact us immediately and provide your proof of payment so we can assist you accordingly.
After Receiving Your Order Confirmation
Please allow up to 24 hours to receive your account details via email. This time ensures proper setup.
If you haven’t received it after 24 hours, first check your spam or junk folder. Sometimes, automated emails can be mistakenly filtered into these folders.
If you still can’t find the email, reach out to our support team with your order number or purchase email so we can help.