Skip to main content

How Long Until You Receive Your Account

Receiving your account doesn’t take long. After completing your purchase, two emails will be sent to you automatically.

  • Order Confirmation Email - Sent within 1 hour of purchase. This confirms your payment went through.

  • Account Credentials Email - Sent after your order confirmation. This contains your login credentials.

Not receiving your emails?

If you have not received anything within 1 hour of your purchase:

  1. Confirm that the email address you entered at checkout was correct.

  2. Check your spam or junk folder. Automated emails are sometimes filtered there.

  3. Contact our support team with your proof of payment or order number.

Did this answer your question?