Once your Know Your Customer (KYC) verification is successfully completed, you will automatically receive your contract agreement for review and signature. This agreement is an important part of your onboarding process.
Carefully go through the entire contract to ensure all the information is accurate and that you fully understand the terms and conditions.
Once you’ve reviewed the agreement and confirmed that all details are correct, you can sign it electronically.
After signing the agreement, your Master account will be created, marking the start of your onboarding process.
IMPORTANT:
Kindly reach out to our support team through the chat widget if you encounter any issues.
Incorrect Name on Contract Agreement
If you notice that your name is incorrect on the contract agreement, please follow the steps below:
Reach out to our support team via the chat support widget.
Fill out a ticket to inform our support team of the error.
Provide your correct name and any other necessary details to verify your identity.
Once we process the correction, you will receive an updated contract agreement with the correct name for you to review and sign.