The onboarding process for your Master account is designed to seamlessly integrate with our advanced risk management system and typically takes up to 4 working days. This allows us to perform a thorough review and ensure compliance with our protocols.
Example:
If your Master Account was Created on: December 13, 2024, the timeline would be:
Day 1: December 13-16 (Weekend, no processing)
Day 2: December 16-17
Day 3: December 17-18
Day 4: December 18-19
Your onboarding is expected to be completed by the end of December 19, 2024.
If the onboarding takes longer than 4 working days, please do not hesitate to contact our support team for assistance. We are here to ensure a smooth and timely resolution.
IMPORTANT:
You will only be able to set the reward cycle to enable trading on your account once the onboarding process is fully completed. While we understand your eagerness to get started, this step is essential for ensuring a secure and smooth experience as you begin your trading journey with us.