Master Account Setup

Master Account Setup
Setting Up a Master Account

After passing an evaluation, the account goes through four steps before it's ready to trade: identity verification, an account review, signing the customer agreement, and onboarding. Here's what happens at each step.

  • Four steps, in order: KYC, then In Review, then Customer Agreement, then Onboarding.
  • Two need action: KYC and signing the Customer Agreement.
  • Two are handled by FundingPips: In Review and Onboarding, each up to 2 working days.
FundingPips Zero and the 1K Instant Giveaway are Instant Master Accounts. Once the account is created, completing KYC and signing the Customer Agreement enables trading.

KYC

KYC (Know Your Customer) is a mandatory step before a Master Account can be fully accessed, and is completed through the dashboard. It is automated and usually takes a few minutes. Only one verified account is allowed per trader. Once KYC is approved on the first account, no other account can be used under the same identity.

Steps to complete KYC
  1. Log in to the FundingPips account.
  2. Go to Dashboard.
  3. Select Settings, then Account Verification.
  4. Click Start Verification.
Documents needed
1Proof of identity
  • Government-issued ID
  • Driver's license
  • Permanent residence permit
  • Passport
2A clear selfie that matches the proof of identity document submitted.
3Proof of address
  • Utility bill (landline, gas, or electricity)
  • Bank account statement
  • Proof of residence issued by a notary public or government authority
  • Identity card or document with an address issued by a central or state government
Every document should be clear, valid, and not expired: glared, blurred, hand written, cropped edges, or an expired document all get rejected. If manual review is required, the compliance team will contact you by email.

In Review

Once identity is verified, the Responsible Trading Team reviews the trading history to confirm no violations occurred during the evaluation. This takes up to 2 working days.

Not sure what counts as a violation? See Responsible Trading Policy.

Customer Agreement

After In Review, the Customer Agreement is automatically sent via email. Read the entire contract carefully and confirm every detail is accurate before signing electronically.

The Master Account is created after signing electronically, moving the account into onboarding.

Onboarding

After signing the Customer Agreement, a Master Account will be created with onboarding status. During this time, the account is being connected to FundingPips' risk-management framework. This process takes up to 2 working days.

Example

Agreement signedFriday

Day 1Monday (weekend skipped)

Day 2Tuesday

If onboarding is taking longer than 2 working days, contact support with the account details.

Once onboarding is complete, click Set Reward Cycle on the dashboard to enable trading.

This step only applies to accounts with multiple reward cycle options. The reward cycle selection is permanent and cannot be changed later. For 2-Step Flex accounts, the reward split is selected during checkout.

Frequently Asked Questions

Do I need to do all four steps myself?

No. KYC and signing the Customer Agreement need action. In Review and Onboarding are handled entirely by FundingPips.

My KYC was declined for a duplicate account. Can I try again with a new email?

No. Only one verified identity is allowed per trader. Use the account where the identity is already verified; see KYC.

What happens if In Review finds a violation?

The account is held, with an action-required banner and paused new purchases, and FundingPips follows up on next steps. See In Review.

Does FundingPips Zero follow the same four steps?

No. Zero and the 1K Instant Giveaway skip In Review and get the Customer Agreement together with KYC, since both are instant Master Accounts.

Can I change my reward cycle after I set it?

No. Setting the reward cycle enables trading and locks the choice permanently. Review the model's cycles before setting it; see Onboarding.

Support

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