Skip to main content

Unable to login to MT5

Updated over 10 months ago

Make sure you are using the correct credentials, which you can find in your Dashboard -> Credentials. It is possible that "FundingPips Corp (2)" may not appear on your server list.

To ensure it does, please follow these steps:

  1. Add the broker

  2. Search for "FundingPips Corp (2)" and click on "Add" to receive the most up-to-date information.

  3. "FundingPips Corp (2)" should now be visible in your list. ​If "FundingPips Corp (2)" is still not visible after following these steps, please redo steps 1 to 3.

  4. Clearing the cache of MT5 and redoing the steps above could solve the issue.​​

    1. IOS: Go To MT5 Application > Settings > Storage > Clear All Caches​​

    2. Android: Go To Settings > Apps > Scroll Down to MT5 > Storage > Clear All Caches & Data

Did this answer your question?